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Support Ticket System


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Hello all, 

The support ticket system is now live. It's going to be a little bit different for the user, but should be pretty straight forward. This system will handle all Player reports, ban appeals, comp request, character/account support, Internal affairs for the APD, and ban appeals. 

 

I am sure there will be a few wrinkles to iron out. If you encounter an issue, please let me know. There is a link in each section where you previously accessed the resources before. 

Have a good one!

Mitch

Nino Brown, Tarro, MASTA_B and 12 others like this
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7 minutes ago, Maric said:

How does this work on the administration end?

Are donor 7 tickets pushed to the top of the stack?

Is there anyway to decrease the pool of users a player can select on the ban appeal form to only include administrators+?

 

1. What do you mean?

2. For now, donor 7 will use their "Old" way of doing it. That should be finished this week.

3. no, there is no way to clear that pool of names. Either all or nothing.

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