Given that the server experiences tons of RDMs per day, I suggest that the server looks for about twenty volunteers who hold the exclusive responsibility of reviewing video evidence of RDM reports. There could be an appeal function which then would go to support staff if utilized.
This would free up staff to do more meaningful things than sifting through videos, and the team could provide staff with short term notes on suggested action (comping a player a certain amount of money for lost goods due to rdm etc).
With enough manpower, we can shut this shit down swiftly. The volunteers will basically act as a toxicity filtration device, and soon the player base will be consolidated with the utmost quality.
I'm suggesting this because I know many players are frustrated on the amount of time it takes for action to be taken on a player report, and also the actual percentage of videos that result in action being taken. Many feel helpless when they get RDM'd, and many have lost so much due to this.
I believe this to be a practical solution to the problem at hand which wouldn't take too much effort to implement, and the only question is: Do we collectively do something about it?
AV