Important Notice Regarding Account Credit
If you have credit that shows on your My Asylum page and would like it transferred to you please make a donor support ticket in the Ticket System and we will move your credit over to your account to use towards purchases. We are working on implementing a system to allow you to move the credit. However, in the meantime please use the Ticket System
Please provide us with your playerid in the ticket and what your current credit amount shows on your My Asylum page.
If you purchase keys while in-game. Wait a couple of minutes and then soft log to the lobby and rejoin. You will see your keys are in your inventory. Just click use on the key to open the crate .