Mr. Fenwick Posted February 20, 2016 Report Share Posted February 20, 2016 I try to donate using my MasterCard but it says I cannot use that card. I know there's nothing wrong with my card. Link to comment
Buckwalter Posted February 20, 2016 Report Share Posted February 20, 2016 When you go to the my asylum page does it bring up your character data correctly? Often times donation issues are the result of in game information not being correctly linked with your forum account etc. So first make sure that your my asylum page is recognizing your character data correctly. Link to comment
Le Ligma Posted February 24, 2016 Report Share Posted February 24, 2016 On 2/20/2016 at 1:15 PM, Buckwalter said: When you go to the my asylum page does it bring up your character data correctly? Often times donation issues are the result of in game information not being correctly linked with your forum account etc. So first make sure that your my asylum page is recognizing your character data correctly. I'm having a problem with that. I click on "My Asylum" on the main page, and it just says there's not character data from my IP address. Even though I've been playing on the servers for the past 2 days. I haven't played in a couple months, I had to create a new forum account. My ID is -Snip, under the name ludius. Link to comment
Buckwalter Posted February 24, 2016 Report Share Posted February 24, 2016 On 2/24/2016 at 1:48 AM, Ludius said: I'm having a problem with that. I click on "My Asylum" on the main page, and it just says there's not character data from my IP address. Even though I've been playing on the servers for the past 2 days. I haven't played in a couple months, I had to create a new forum account. My ID is -snip, under the name ludius. Okay, I've gone ahead and updated your information and hopefully you should be all set now. If it doesn't work when you try it now, please give me the IP address shown on that page when it says "character data not found." But you should be all set now. Link to comment
Mike Stmria Posted February 24, 2016 Report Share Posted February 24, 2016 On 20/02/2016 at 5:09 PM, Mr. Fenwick said: I try to donate using my MasterCard but it says I cannot use that card. I know there's nothing wrong with my card. Use PayPal, that thing happens to me and got resolved when I made it through PayPal Eric916 likes this Link to comment
Le Ligma Posted February 25, 2016 Report Share Posted February 25, 2016 15 hours ago, Buckwalter said: Okay, I've gone ahead and updated your information and hopefully you should be all set now. If it doesn't work when you try it now, please give me the IP address shown on that page when it says "character data not found." But you should be all set now. It worked! thanks! Buckwalter likes this Link to comment
Buckwalter Posted February 25, 2016 Report Share Posted February 25, 2016 3 minutes ago, Ludius said: It worked! thanks! No problem, glad we were able to get it worked out. Eric916 likes this Link to comment
Eric916 Posted February 25, 2016 Report Share Posted February 25, 2016 I can't donate either cuz of the same problem please help me buckwalter I wasn't to donate Link to comment
Eric916 Posted February 25, 2016 Report Share Posted February 25, 2016 (edited) 4 hours ago, Buckwalter said: No problem, glad we were able to get it worked out. Please help me buckwalter I got the same issue and can't donate Edited February 25, 2016 by eric91611 Link to comment
Budbringer Posted February 25, 2016 Report Share Posted February 25, 2016 Give me your player ID and I will fix it for you Link to comment
Eric916 Posted February 25, 2016 Report Share Posted February 25, 2016 thanks bro APPRECIATED just want to support you guys sorry for multiple posts I am new so I don't know all the ropes yet pid# 765611985036110 Link to comment
Budbringer Posted February 25, 2016 Report Share Posted February 25, 2016 15 minutes ago, eric91611 said: thanks bro APPRECIATED just want to support you guys sorry for multiple posts I am new so I don't know all the ropes yet pid# 765611985036110 The player ID is incorrect. You are missing 2 numbers Link to comment
Eric916 Posted February 25, 2016 Report Share Posted February 25, 2016 (edited) Here ya go sorry. Edited February 25, 2016 by eric91611 Link to comment
Eric916 Posted February 25, 2016 Report Share Posted February 25, 2016 Dude I can't do the jury summons when it says there is one I go to it and i try going first person, third person, I scroll mouse wheel, click it, everything, and no result. Then I get Rally Race and halfway through the markers stop spawning then it says the race ended with no winner and left me stranded in the middle of no where. I am not trying to be a pain in the ass but nothing at all seems to work. like nothing. I know it can be glitchy and thats fine but does anything actually work? Link to comment
Joe_DeFranco Posted February 28, 2016 Report Share Posted February 28, 2016 I appear to have the same problem with the My Asylum tab, my PID is in my profile. Eric916 likes this Link to comment
Eric916 Posted February 28, 2016 Report Share Posted February 28, 2016 Just now, Joe_DeFranco said: I appear to have the same problem with the My Asylum tab, my PID is in my profile. If you message an admin they will be able to help with this. an admin has to fix it if it doesn't load automatically. Link to comment
owecar Posted March 4, 2016 Report Share Posted March 4, 2016 I'm having a problem connecting with asylum's webpage to . I click on "My Asylum" on the main page, and it just says there's not character data from my IP address Plz fix Link to comment
murderswitch Posted March 4, 2016 Report Share Posted March 4, 2016 49 minutes ago, owecar said: I'm having a problem connecting with asylum's webpage to . I click on "My Asylum" on the main page, and it just says there's not character data from my IP address 76561198121300607 Link to comment
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