What To Do And How To Resolve This Issue?

[Sliced]

So today I decided to check the Asylum Exchange on server 4. I saw a sweet deal for a MH-9 Hummingbird for only $50,000. I went ahead and bought it (the seller's name was Flyte) but it doesn't seem to appear in my heli garage. I don't know where or how to report this issue and would like some assistance to report this issue. Thanks!

[Flax]

http://www.gaming-asylum.com/forums/index.php?/forum/9-compensation-support/ <--- Post it here

Edited August 8, 2016 by Psycotic

[Sylus Degalle]

27 minutes ago, Reece Canyard said:

So today I decided to check the Asylum Exchange on server 4. I saw a sweet deal for a MH-9 Hummingbird for only $50,000. I went ahead and bought it (the seller's name was Flyte) but it doesn't seem to appear in my heli garage. I don't know where or how to report this issue and would like some assistance to report this issue. Thanks!

I'm not 100%, But you might need the talents to even see the heli in your garage.. If you don't already have them.

[Sliced]

45 minutes ago, Psycotic said:

http://www.gaming-asylum.com/forums/index.php?/forum/9-compensation-support/ <--- Post it here

Unfortunately, it states " We are not providing compensation for ANYTHING involving the Asylum Exchange. The system is working flawlessly. Please use caution when using this feature." I guess there is nothing to do about this situation. :/

[Dominic HQ]

Maybe try checking your talents for anything that would re frame you from seeing the helicopter. 

[Flashpoint]

21 hours ago, Reece Canyard said:

Unfortunately, it states " We are not providing compensation for ANYTHING involving the Asylum Exchange. The system is working flawlessly. Please use caution when using this feature." I guess there is nothing to do about this situation. :/

I would create a bug report and still make a compensation request and reference that you made a bug report and the link. Or hang out in teamspeak in the support channel and await an admin. 

[JAdams]

No way!!! I bought the same exact thing, a humming bird for 45k from the asylum exchange and it NEVER went in my garage and i thought if i try to report it the admins will think im just bullshitting.. i wish the admins could check the logs or something maybe @Subaru could help us

[Sliced]

@JAdams Yeah unfortunately I never run OBS or any recording software when I'm playing due to lag issues :| Would be helpful for proof but I only have screen shots of it in the AE and that's not near enough.

[Demonic]

On 8/7/2016 at 9:32 PM, Reece Canyard said:

Unfortunately, it states " We are not providing compensation for ANYTHING involving the Asylum Exchange. The system is working flawlessly. Please use caution when using this feature." I guess there is nothing to do about this situation. :/

Sounds fishy.. "The system is working flawlessly. Please use caution when using this feature."

Makes it sound like there are problems and they don't want to deal with them.

[Phil.]

On ‎8‎/‎7‎/‎2016 at 10:32 PM, Reece Canyard said:

Unfortunately, it states " We are not providing compensation for ANYTHING involving the Asylum Exchange. The system is working flawlessly. Please use caution when using this feature." I guess there is nothing to do about this situation. :/

Edited August 10, 2016 by Phil.

[KillZone]

Get the right talents that's your only problem , your welcome.