Buddy Martinez

I agree, Its ridiculous how the admin team takes their sweet time to resolve issue's! Isn't it their job to fix issues at hand as quickly as possible? I understand there is hundreds of issues at hand but if that is the case why not just bring in more support staff?

Yeah but just like CPT Morgan situation he had to wait the 7 days might as well not even do a ban appeal and not just him but i bet there are others that are in the same predicament. I see no big deal for another admin to take care of that admins decision, especially if the player is proving his innocence with evidence.

I agree, Its ridiculous how the admin team takes their sweet time to resolve issue's! Isn't it their job to fix issues at hand as quickly as possible? I understand there is hundreds of issues at hand but if that is the case why not just bring in more support staff?

There is a problem with that system people will just go shop for admins basically, "if mom said no, he will go to dad" that type of situation we also had issues where one admin wanted to keep the guy banned and another admin wanted to unban his friend or gang mate etc. It creates turf wars within the team. 
Maybe instead of 2 admins it can be the CM who overturns the ban or whatever that would be a better system but its already like that today.

I agree, Its ridiculous how the admin team takes their sweet time to resolve issue's! Isn't it their job to fix issues at hand as quickly as possible? I understand there is hundreds of issues at hand but if that is the case why not just bring in more support staff?

And I am making a solid, proper suggestion....seeing in how I have been on both sides of the fence as a player and as a game administrator. That proper, solid suggestion being to let any admin handle a ban appeal. Yeah, there will be added time to review the initial ban, but its part of being an online game administrator.

@bamf @Padrinos Have you thought about having a facility where all the drugs and weapons seized over one restart are stored in crates, that wipes after a restart. Allowing rebel groups to attempt to break in and steal them, obviously it would need to be rather difficult, possibly requiring drilling through multiple doors over 10-20 minutes. Rebels would then have to get the contraband out. Please feel free to make suggestions

So essentially you would smuggle in contraband into a prison.
 
How would you do that?
Essentially you would have to do a drug run or get any sort of contraband. Then you would head to the prison and there would be an NPC of some sort labeled as smuggler, once you sell lets say 32 cocaine a timer (kinda like gas station robbery timer) will go down, after that you get double what you would make regularly. Now the risk with this is that police would be notified about this. So there is RISK and REWARD.
Update: If arrested without police seizing your drugs you can do the same process
Perks:
Ghost: 25% chance each time you sell contraband to the smuggler your not spotted by prison guards.
Professional Smugger: 50% chance each time you sell contraband to smuggler your not spotted by prison guards.

That is completely understood by the community. But the fact of the matter is, when there is a video of the POV of the offender, that clearly shows innocence. We as a community should be given a right to at least have another admin review the ban during the absence of the banning admin. We are not asking for another admin to get involved in situations that are in the grey zone. Only issues that 100% without a doubt are not against the rules.

This would also increase workflow, Admins wouldn't need to go back to post that have been resolved this way.

Yeah but just like CPT Morgan situation he had to wait the 7 days might as well not even do a ban appeal and not just him but i bet there are others that are in the same predicament. I see no big deal for another admin to take care of that admins decision, especially if the player is proving his innocence with evidence.

@Dredge I do feel where y'all are coming from with being busy between here and RL crap...I was in this line of work with MLG, dealing with banning people, reverting bans, dealing with live chat, etc for GameBattles. That said, we had a crew of 10 who dealt with escalations and customer support and managed to do it (without being paid [money was a bonus for excedding expectations, though in the end, wasn't much at all] and having a real life on top of it). From the outside, with the experience I do have, the system seems flawed. The fact you HAVE to wait for the banning admin is absurd. Like I said before, all administrators work under the same rule set. It shouldn't matter who denied an appeal or reversed a ban.
And to wait 6 days on an appeal for a 7 day ban? Come on guys...thats just laughable. And this is obviously a con for having to wait for the banning admin. Trying to have 2 people, who don't know each other or live near each other, try to match up their schedule so that they can get together is difficult in the best of situations. That's why, when it comes to online at least, you have to let all admins be able to handle ban appeals at a minimum..its a lot easier on the user if you want to be providing decent service to the community.

Yeah but just like CPT Morgan situation he had to wait the 7 days might as well not even do a ban appeal and not just him but i bet there are others that are in the same predicament. I see no big deal for another admin to take care of that admins decision, especially if the player is proving his innocence with evidence.

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I agree, Its ridiculous how the admin team takes their sweet time to resolve issue's! Isn't it their job to fix issues at hand as quickly as possible? I understand there is hundreds of issues at hand but if that is the case why not just bring in more support staff?

Situation
I had two bounties restrained in my prowler. While they were in the prowler they both started shooting their pistols at the police. One cadet came out, shot my prowler (in his defense he didn't know they were restrained) which initiated the aggression system. I noticed that they were red and immediately downed the officers. One of the officers thought that they were not initiated and reported me for RDM. Which led me to being banned on March 27, 2017 for 7 Days
Issue
Posted my appeal on March 27, 2017. Didn't receive a response from banning admin until March 29 two days later. Immediately responded to the admin the same day to figure out who I RDMed. Did not receive a response until a day later March 30 from the admin. Which refreshed my memory and I again immediately responded with video evidence. It is now April 2 three days after video evidence was provided by me and have yet to receive a response. My ban is over tomorrow. The video evidence is pretty clear that the aggression system was activated before I downed the officers. (Total time with unresolved ban appeal 6 days)
Suggestion
If admins go on leave or are away for a substantial amount of time ban appeals should be allowed to be taken over by other active admins. Especially if the video evidence is pretty clear that the suspect is not in the wrong. 
 
Please do not delete, or flame this is a serious post. 
@Olio @Volunteer281

well amd just suck for arma, if you want better preformance switch to intel.

i like it