Firstly, I'd like to point out that Nex has been here forever. Prior to the garage change 18 months ago, he had the last surviving fuel truck in his garage (asylum used to have fuel trucks).
As to the larger issue at hand, while I appreciate your attempt to avoid specifics and keep things conceptual, it's made it somewhat difficult to distill down your point. If you're suggesting people are being banned for cheating willy nilly because someone accused them of cheating, I can assure you that isn't the way we operate. Motown and Paratus would not tolerate such an approach.
Continuing, if your assertion is that hackusations end up getting people banned, the answer again is no. That being said, when someone is suspected of cheating, more and more people will record and report which eventually can lead to more thorough administrative investigation. But even then, we have thorough evidentiary requirements that must be upheld. Which is why there is often frustration in the community about "inaction" against people that are broadly suspected of cheating. If we don't have the evidence, we don't ban.
Further, I understand many people are left feeling unsatisfied with the outcome of these investigations as the evidence is never made public, not even to the player in question. So their friends and associates are often outraged and decry the entire process as unfair and corrupt. However this is done simply to ensure that people don't know how they were caught and cannot easily avoid detection in the future.
Lastly, yes these things seem to be happening with increased frequency. People get in these weird feuds with other players, a lot of shit talk in side chat, egos on the line, burnt out and apathetic, etc etc and they decide to cheat. Or use other insidious means of securing an advantage. Then they get caught, then they get banned, then the silent majority sights in relief while the individual's friends go apoplectic on the forums.
If I have failed to address your specific concerns, please let me know and I will attempt to do so. But the broad point I'm trying to make is that this is a video game, sometimes people cheat and as a result we have to ban them. I know that it's frustrating and the policy of secrecy exacerbates that, but we're all trying our best to ensure a healthy, fun and cheater free experience for everyone who plays asylum.
As for your concerns about toxicity, I'm in complete agreement. I think it's gotten worse and frankly out of hand. The amount of outright ugliness that people throw at eachother is unbelievable and it's a shame. But there isn't much we can do currently to get people to interact with eachother with a little basic decency
^^^^
This should really sum up this post