i think one of the main concerns is the lack of care for new players. this isn't an admin exclusive thing, many gangs don't give them a chance either. its why hyper has so many numbers, we try to guide them. but on the admin side of this topic, i see new people in chat asking for help a LOT, but no staff replies. most of the time its just questions about something on the server, and gets answered by a player, but sometimes they legitimately need admin support but don't get it.
the server won't grow if this keeps up, and who knows, one of these new players that get pushed away could be an exceptional dev, able to contribute greatly to the server.