yeah thats an autist 3k game hardstuck plat 2 support main who misclick shields tower instead of me. my account was perm banned less than 5 minutes after that game ended
these threads have been getting posted for well over a year, plz find something else to play
if they wanted to fix things they wouldve been fixed by now
nah no software i know of, its literally just plug and use, with maybe a few settings u gotta tweak in control panel if it doesnt work right away, but i never had any issues