Heck if I'd have a dollar for every side chat message saying " I'm being RDMed in Kavala" I'd be rich.
If someone claims there is a mass RDMer, and we see multiple deaths in the chat logs under his name, we do take a look when online.
If someone asks for help in an Admin message when he is stuck in a place where he wasn't supposed to be during normal gameplay, we provide help.
In-game, we mostly want to play the game, in the end of the day our job is 100% voluntary, when I'm in-game, I I'd like to play it just like you do.
I'm not going to pull an inspector gadget move and start exploring every time someone cries about RDM in side chat, however I usually toss an Admin message saying something along the lines "Go report on our forums", we do need to see your prospective to judge the situation, and a report provides the easiest way for us to do so.
TL;DR - as long as its not a Mass VDM/RDM or a scripter, there is no reason for us to take care of it on the spot, submit a report and the player will receive his fair share of punishment.
P.S - Wanna avoid most of that shit? Just avoid Kavala
Kind Regards, DJScias Zoex