BaDaBiNg_10-8

Well said sir, well said

Often times we aren't receptive towards offers to go through someone's computer because they are likely to have removed any offending files or created a clean virtual machine. So you can see why in our minds, this wouldn't be a productive use of time. As for the second scenario about recreating conditions, generally this doesn't carry much weight as there is no way to control for all the variables. But beyond that, it is usually a refutation of something that has nothing to do with the ban. People assume they were banned for this instance or that and try to prove those specific incidents valid. However since we don't make evidence public, they are usually completely unaware of the concrete evidence that a recreation simply couldn't nullify. 
And again, I empathize with people's frustration. Especially those close to the person who believe them, absent any evidence they would of course assume the worst about our process. But for now, that's a necessary evil. And especially in an environment where people disseminate their own narrative of a situation publicly, it's important to be fastidious about what is or is not likely to be true. For example, your assertion that you've seen someone banned for no recoil because they know how to pull the gun down; you haven't seen the evidence that led to the ban, you've only heard the narrative that is spread after the fact. And those carefully constructed deflections often lead to the idea that people are banned for next to nothing. Which is unbelievably frustrating for the admin team. 
A perfect example was directly after aidzo was banned. Someone was on twitch defending his honor and talking about how he was banned for being good. I sat there, having seen all the evidence watching people rally to the defense of someone I could prove guilty with no question. But had to keep quiet due to policy. It's frustrating for everyone and it really harms the relationship between server staff and the player base.
 
I'd just like to address something in respect to that ban wave. And I'm not sure if this has been made public or not, hopefully I'm not overstepping by saying this.
But that ban wave was the result of unilateral action by one individual. It didn't follow our sufficient evidence guidelines, nor go through the necessary CM approval stage, which is why the bans were over turned immediately and even stricter standards were set. 
I realize that incident significantly harmed our reputation, destroyed trust and frankly made us look foolish. But I want you to know that this is not how we operate and when mistakes are made, we work to correct them immediately, and then take the necessary steps to prevent such occurrences in the future.

Firstly, I'd like to point out that Nex has been here forever. Prior to the garage change 18 months ago, he had the last surviving fuel truck in his garage (asylum used to have fuel trucks). 
As to the larger issue at hand, while I appreciate your attempt to avoid specifics and keep things conceptual, it's made it somewhat difficult to distill down your point. If you're suggesting people are being banned for cheating willy nilly because someone accused them of cheating, I can assure you that isn't the way we operate. Motown and Paratus would not tolerate such an approach.
Continuing, if your assertion is that hackusations end up getting people banned, the answer again is no. That being said, when someone is suspected of cheating, more and more people will record and report which eventually can lead to more thorough administrative investigation. But even then, we have thorough evidentiary requirements that must be upheld. Which is why there is often frustration in the community about "inaction" against people that are broadly suspected of cheating. If we don't have the evidence, we don't ban. 
Further, I understand many people are left feeling unsatisfied with the outcome of these investigations as the evidence is never made public, not even to the player in question. So their friends and associates are often outraged and decry the entire process as unfair and corrupt. However this is done simply to ensure that people don't know how they were caught and cannot easily avoid detection in the future. 
Lastly, yes these things seem to be happening with increased frequency. People get in these weird feuds with other players, a lot of shit talk in side chat, egos on the line, burnt out and apathetic, etc etc and they decide to cheat. Or use other insidious means of securing an advantage. Then they get caught, then they get banned, then the silent majority sights in relief while the individual's friends go apoplectic on the forums.  
If I have failed to address your specific concerns, please let me know and I will attempt to do so. But the broad point I'm trying to make is that this is a video game, sometimes people cheat and as a result we have to ban them. I know that it's frustrating and the policy of secrecy exacerbates that, but we're all trying our best to ensure a healthy, fun and cheater free experience for everyone who plays asylum. 
As for your concerns about toxicity, I'm in complete agreement. I think it's gotten worse and frankly out of hand. The amount of outright ugliness that people throw at eachother is unbelievable and it's a shame. But there isn't much we can do currently to get people to interact with eachother with a little basic decency. 

ROFL

At least you're a famous "ritard." 

At least you're a famous "ritard." 

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

S1 for civ/rebel, S2 for cop. I don't like to mix business with pleasure. 

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

ROFL

S1 for civ/rebel, S2 for cop. I don't like to mix business with pleasure. 

Server 4 because we are currently accepting Chinese refugees. 

Bada-lock Incorporated. 

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

Bada-lock Incorporated. 

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

It's absolutely amazing, every time you hit your earplugs your sway and recoil go away. Every time you turn it off, you're shooting all over the place. Wow, I need to play on this KOTH server.

Bada-lock Incorporated. 

Don't bring reasoning to this madness, we wouldn't have anything to bitch about then! The sacred precinct slots!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks for the feedback, but you are barking up the wrong tree when it comes to Admin events. Turns out this is a game and its meant to be fun, Cop or Civ should be able to enjoy these Admin events. Think about the poor cadets who can't log on to Civ because they're in cadet week.
 

Is it considered Abuse when they rightfully ban someone, even though the person banned thinks they are innocent? There are no 2 situations the same, every video that comes across our desks is different in many ways, which is why you may have the opinion that two "identical" situations were handled differently. In my almost 2 years as an Admin here, I have yet to see two reports that are "Very Similar".

Contrary to the belief of those who think they've been wronged, we use the other Admins as Sounding Boards for bans and for 2nd, third, fourth (it goes on) opinions on things that aren't super obvious on a report. Many times myself, I've had something pointed out that was initially missed, which completely changed the way the report is handled.

Remember, we are all human after all. Mistakes have, can and will be made. Whether you agree with your ban or not, if you approach the situation with rage and anger, there is a good chance you won't be heard the way you would like to be heard. I understand it can be difficult, but witholding your anger and rage, and approching with a calm, mature demeanor in order to explain your side of the situation respectfully will get you a lot farther then you would think.

Its a lot easier to deal with someone when they aren't screaming and yelling at you, or typing in CAPS for that matter.
 
We do have checks and balances in place, trust me(Which is easier for me to say, then for you to do). Our job is to try and make this community enjoyable for everyone who logs in to the servers, and occasionally feathers will be ruffled, its the nature of what we're doing here.