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Regarding bans on Asylum

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Some of you may have noticed some different ban times showing up in the last few days - that is by design.  It's also not the only thing that we are going to modify a touch around how bans are handled here at Asylum.  

Going forward, if a player is banned our primary goal (for most types of bans) is to try to educate the player on the rules here for our server.  In the past bans have been somewhat punitive in nature, but @Paratus and I both feel that our primary goal should be to educate and rehabilitate players so that the gaming experience is better for everyone.  This is particularly true with newer members of our community.  People make mistakes, and we want to help them play better for everyone.  So with that being said, most smaller types of bans will receive smaller ban times.  The hope is that the player will come into TS and talk to an admin - and once they can demonstrate that they understand the rules we will send them on their way to hopefully never break that rule again.  (Note: for scripting, players using outside programs to cheat on our servers, and players with global bans we will not be reducing any ban times)  

For veteran players, you will likely be held to a somewhat higher standard.  If you do break a rule though and find yourself banned come in and talk to an admin.  If you genuinely understand that you messed up and are willing to make things right, I think you will find that the admin staff will be a little more forgiving going forward.  

Also, there may be times that you don't even know that you were banned since the times are smaller now for some bans.  When you log into the game though you will be presented with a message telling you that you were banned (and most importantly why).  Take that as a warning that you did something wrong.  I would also advise that you seek out an admin and talk about your ban so you know what exactly it was you did wrong.  Bans will escalate as the frequency of offenses escalate, so if you see that message please come and talk to someone.  

Some of you reading this may have noticed several times that I've said "an admin" as well.  Another new change is that you can appeal your ban to any admin now.  If you have exonerating evidence and can present that to another admin in TS - then that admin is empowered to deal with your ban and lift it now.  This is not something we have done in the past, but it's something I want to try.  I feel strongly that players that shouldn't be banned due to a misunderstanding etc should be allowed to present their case and get back onto the servers as quickly as possible.  It's still important that you fill out a ban appeal though so that we can track who is talking to whom.  The admins will keep notes there and on your player account so that we know who helped you out.  

The one caveat to the new appeal procedure is that you get only one shot at the appeal.  If the admin who helps you out feels your ban is valid and that you don't understand the rule that you violated, then you will likely continue to be banned for the remainder of the original ban.  Remember, even if you are at fault, really listening to the admin about why you were banned and saying you will not do the same thing again goes a long way to having your ban time reduced or potentially lifted right away.  People make mistakes, and if you can learn from them we are willing to help you move on from your ban faster now.  

Players with permanent bans will be treated somewhat differently.  I'm bouncing around a few ideas now with the admins on how to handle those going forward - but there will be a new process for that soon as well.  

Finally, we are changing the community manager role somewhat.  Going forward that role will be comprised of a few admins that will handle reports of admin abuse by other admins.  We want to be accountable to the community as well, and this group will be responsible for that.  We are calling this role the Admin Responsibility Council for now (since I can't think of anything better yet), and it will contain 2 or 4 members who will look at times where the community feels that an admin has overstepped their bounds.  They are empowered to deal with issues that involve actual admin misconduct, and if they need my help making decisions then I am certainly available to help them out.  The ARC is not an escalation point for your bans however, please use the normal ban procedure above going forward.  

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5 hours ago, bamf said:

Going forward that role will be comprised of a few admins that will handle reports of admin abuse by other admins.  We want to be accountable to the community as well, and this group will be responsible for that

 

rand01, Atlas1, Farmer Steve and 1 other like this

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Just now, Sheriff Rick Grimes said:

As long as perm bans that are hacking/scripting/abuse of AHK can't be lifted then I don't really care

 

5 hours ago, bamf said:

(Note: for scripting, players using outside programs to cheat on our servers, and players with global bans we will not be reducing any ban times)  

 

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Just now, bamf said:

 

 

 

"Players with permanent bans will be treated somewhat differently.  I'm bouncing around a few ideas now with the admins on how to handle those going forward - but there will be a new process for that soon as well."  

 

I just didn't want those kinds of bans to be anything related to what I quoted above

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Just now, StevieDeeks said:

Man, I love it when combat logging Corporals can get unbanned in the blink of an eye, then continue to talk shit and brag about logging and getting unbanned.  @bamf so much for veteran players "being held to a higher standard"

I've literally just put the system in place, so I'm not sure what you're talking about.  Feel free to PM me.

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Just now, KevinOB said:

Seems like a good step in the right direction, besides the "ARC". Shouldn't need a grp of admins to deal with admin abuse. Shouldn't admin abuse just result in removal of their position if severe enough?

Yes, but it frees me up to work on other things.  

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Just now, KumFoMe said:

but couldn't a member of the ARC be biased towards admins that they may be friendly with?

It's really not a change to be honest, the title of CM was changed to this. The CM's have always been the ones that have investigated these and then made the decisions on what to do depending on severity. So in reality Vol is being replaced and the position is more focused on policing admins.As for the bias,basically the members on the ARC have to be in agreement.

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Just now, bamf said:

Yes, but it frees me up to work on other things.  

I understand that. But I thought it was the cm's job to deal with those issues and your job to make content. 

Edit: I understand more after olios comment. 

Edited by KevinOB

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Just now, KevinOB said:

I understand that. But I thought it was the cm's job to deal with those issues and your job to make content. 

Used to be, now its de-evolved to admin policing.

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Just now, Glass of Water said:

whats happening to Olio :( 

I'm still here. It's just not called "Community Manager" anymore and only policing admins.

Survivalizer likes this

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6 hours ago, bamf said:

 (Note: for scripting, players using outside programs to cheat on our servers, and players with global bans we will not be reducing any ban times)  

 

41 minutes ago, Jwilly said:

So do CM's still have to lift 3rd party perms or what? Or how does getting unbanned for 3rd parties work now? Or is the process for getting unbanned for 3rd parties the same still?

 

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this seems like a pretty good idea, maybe people will stop complaining after being banned, because this system is much more fair than the previous. even though both systems were fair.

 

crewsk8200 likes this

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10 hours ago, bamf said:

 

+:100: A ban should not bar you from the server but rehabilitate you to not making the same mistakes again. Only serious offenders/ people who clearly have no respect for the rules with no hope of changing should be permanently banned.

Another recommendation is for a player to deal with the in-game consequences too. Say somebody combat logs to avoid jail time and would rather take the server ban as they probably won't even notice it. When they log back in they should either be in jail or have their bounty compensated from their own funds. This would be assuming a ban is fully justified, the player should be able to appeal for a time reduction/unban but should still take the in-game hit. 

Edited by Legit

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31 minutes ago, Legit said:

+:100: A ban should not bar you from the server but rehabilitate you to not making the same mistakes again. Only serious offenders/ people who clearly have no respect for the rules with no hope of changing should be permanently banned.

Another recommendation is for a player to deal with the in-game consequences too. Say somebody combat logs to avoid jail time and would rather take the server ban as they probably won't even notice it. When they log back in they should either be in jail or have their bounty compensated from their own funds. This would be assuming a ban is fully justified, the player should be able to appeal for a time reduction/unban but should still take the in-game hit. 

+1

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